Customer Success Manager - Events & Support

Location: Salzburg (AT) or Freiburg (DE)

Company: LiveVoice is a fast-growing Austrian start-up that turns smartphones and computers into a flexible audio system for live translation, silent stages, guided tours, and much more. Customers in over 100 countries use our platform — from small nonprofits to large enterprises, from churches to festivals.

To continue growing, we’re looking for a full-time Customer Success Manager (40h/week) who inspires and supports our customers and shows them how LiveVoice makes their events easier and better.

• A hands-on mentality & enthusiasm for taking ownership
• Technical affinity & the ability to explain technical topics in simple terms
• Ideally: experience with audio/video technology in event or live production environments
• Passion for delivering an outstanding customer experience
• A structured and reliable working style
• Team spirit & clear communication
• Excellent German and English skills

Your Responsibilities

• Manage inbound sales inquiries & deliver compelling live demos
• Create tailored offers for specific customer requirements
• Support customers via email & video calls (setup, troubleshooting, best practices)
• Provide occasional on-site support (primarily in DACH, sometimes internationally)
• Represent LiveVoice at events & trade shows

• An attractive salary. According to Austrian equal pay regulations, we must state a minimum salary. For this position, the minimum is EUR 2,473 gross per month (40h). However, our actual salaries are based on market rates, your experience, and your impact — and are typically well above this minimum.
• Individual benefits tailored to you
• An international product with real impact
• A motivated team with plenty of room to shape things

Interested?

Just write to hello@livevoice.io.

No motivation letter needed — a CV and your LinkedIn profile link are completely sufficient.