Customer Success Manager - Events & Support (m/w/d)

Location: preferably US East Coast time zone

Company: LiveVoice is a fast-growing Austrian scale-up that turns smartphones and computers  into a flexible audio system for live translation, silent conferencing, guided tours, and much  more. Customers in over 100 countries use our platform — from small nonprofits to large  enterprises, from churches to festivals.

To continue growing, we’re looking for a full-time Customer Success Manager (40h/week) who  inspires and supports our customers and shows them how LiveVoice makes their events easier and better.

• A hands-on mentality & enthusiasm for taking ownership 
• Technical affinity & the ability to explain technical topics in simple terms 
• Ideally: experience with audio/video technology in event or live production  environments 
• Passion for delivering an outstanding customer experience 
• A structured and reliable working style 
• Team spirit & clear communication 
• Excellent English skills

Your Responsibilities

• Business development of US market 
• Manage inbound sales inquiries & deliver compelling live demos 
• Create tailored offers for specific customer requirements 
• Support customers via email & video calls (setup, troubleshooting, best practices)
• Provide occasional on-site support (primarily in DACH, sometimes internationally)
• Represent LiveVoice at events & trade shows

• An international product with real impact 
• An attractive salary 
• Individual benefits tailored to you 
• A motivated team with plenty of room to shape things

Interested?

Just write to hello@livevoice.io.

No motivation letter needed — a CV and your LinkedIn profile link are completely sufficient.