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Customer Success Manager - Events & Support DACH (m/w/d)
Who we are
Location: Salzburg
Company: LiveVoice is a fast-growing Austrian scale-up that turns smartphones and computers into a flexible audio system for live translation, silent conferencing, guided tours, and much more. Customers in over 100 countries use our platform — from small nonprofits to large enterprises, from churches to festivals.
To continue growing looking for a full-time Customer Success Manager (40h/week) who inspires and supports our customers and shows them how LiveVoice makes their events easier and better.
What you bring
- A hands-on mentality & enthusiasm for taking ownership
- Technical affinity & the ability to explain technical topics in simple terms
- Ideally: experience with audio/video technology in event or live production environments
- Passion for delivering an outstanding customer experience
- A structured and reliable working style
- Team spirit & clear communication
- German as mother tongue, excellent English skills
Your responsibilities
Your Responsibilities
- Manage inbound sales inquiries & deliver compelling live demos
- Create tailored offers for specific customer requirements
- Support customers via email & video calls (setup, troubleshooting, best practices)
- Provide occasional on-site support
- Represent LiveVoice at events & trade shows
What we offer
- An international product with real impact
- An attractive salary
- Individual benefits tailored to you
- A great team with plenty of room to shape things
Interested?
Just write to jobs@livevoice.io.
No motivation letter needed — a CV and your LinkedIn profile link are completely sufficient.