Available in: LIGHT, SMART, PRO

Video livestreams of online events are usually several seconds delayed. This can lead to a challenge: How do you provide the same live translation to your on-site audience in real time while also syncing it for your online audience that needs to hear it for example 20 seconds later?

The solution: You add a "delay channel" to each audio channel and define how much delay should be added to it.

Setup:  

1: Click "Add delay channel" at the audio channel you need a delay channel for.

2: Give the delay channel a name and define the required latency time in seconds.

You can decide how many seconds the delay should be, so that it matches the latency of your video live stream.

Max. delay: 180 seconds. Max. number of delay channels per channel: 5

Option: Hide mother or delay channel for certain participants

If you want to show only the delay channel or the mother channel to certain users, you can do so by hiding them from certain audience types, using the hiding channels feature.

For example, if you want to show a delay channel only to the online audience, but to the audience on site (which uses the mobile app) you want to show only the real time channel, you can hide a channel for only certain platforms. For example you can hide the delay channel for mobile app users and hide the real time channel from web or iFrame users. In this way, each audience sees the right channel they need only.

To hide a channel, click on "Edit channel" and then turn on the "Hide channel" toggle. Choose all or only certain platforms.