Customer Success Story
The ICF (International Christian Fellowship) in Zurich, as an internationally oriented church community in Switzerland, is attended by people with a wide variety of languages. Interpreting is therefore a natural part offered by the church. However, analog systems are not only cumbersome, high-maintenance and expensive, they are also unusable for online church services.
Now that the services are offered in a hybrid way – that is, both on site and online – an additional challenge arose: How do you offer translation to both audiences at the same time? Since the livestream on YouTube has a delay of about 20 seconds, the image and translation would no longer fit together.
The solution: LiveVoice offers an audio delay option that can be used to create a second channel with an individual delay in addition to real-time streaming. The church can now offer both on-site visitors and those online a translation in sync.